• Mon-Fri 7:30am - 6pm | Sat 7:30am - 4pm

Warranty

Services you can count on with each tire purchase from Point S Bruneel :

 

  • Free flat repair
  • Free rotation
  • Free mounting
  • Free air check
  • Free tire inspection
  • Free shock inspection
  • Free suspension check
  • Free road hazard (see warranty details)


WARRANTY DETAILS


PASSENGER & LIGHT TRUCK TIRE WARRANTY


All new passenger tires and tubeless light truck tires listed on the attached invoice are covered by the TIRE FACTORY SERVICE AND WARRANTY CONTRACT and will be given service or remedied under this warranty upon presentation of this contract at any Tire Factory. Run flat, customer neglect or tires damaged by abuse or accident excluded. Proof of recommended tire rotation is required.


FREE FLAT REPAIR


All flats repaired FREE of charge for the life of the tire.*


FREE TIRE ROTATION


We recommend rotation of tires at least every 4,000 to 6,000 miles, or as needed to assure maximum mileage. Rotation does not include dismounts or mounts. Proof of rotation is required.*


FREE TIRE REBALANCE


It is our policy to charge for the original tire balance. Should rebalancing be needed for any reason, the rebalancing will be FREE for the life of the tire.* May exclude tires that are 34 inches or larger in diameter or ton and larger vehicles.


FREE TIRE INSPECTION


Tires will be inspected for irregular wear, cuts and snags at any time for the life of the tires.


FREE AIR CHECK


Free air check is available at any time. Proper inflation is recommended at all times to ensure maximum mileage.


SNOW TIRE INSTALLATION AND REMOVAL


Tire Factory tires already mounted on separate wheels will be installed and removed at no charge. Should dismounting and mounting be required, an extra charge will be made for these services.


ROAD HAZARD/TIRE REPLACEMENT POLICY


Tire Factory offers FREE tire replacement  for the first 30% of tread life if a tire fails due to workmanship, materials or normal road hazards. If failure for these reasons occurs during the first 30% of tread wear, tire will be replaced absolutely FREE, including services. After the first 30% of  tread wear, the adjustment will be pro-rated based upon the original purchase price plus service excluding Federal Excise Tax, multiplied by the remaining tread down to 2/32. A tire is considered worn out at 2/32 for consumer safety.**
*Commercial application tires, pressure monitoring systems and some specialty wheels not included.
**Commercial locking/tube type tires not included


ALIGNMENT & BRAKE SERVICE WARRANTY


The front end alignment or brake repair service listed on the attached invoice is covered by the Tire Factory warranty. The customer will be given service under this warranty upon bringing the vehicle and presenting the Warranty Contract with attached invoice to any Tire Factory location.


BRAKE INSTALLATION


When installed on a private passenger car or light truck, a brake overhaul performed by Tire Factory is warranted for 36 months or 25,000 miles, whichever occurs first. A brake overhaul includes, but is not limited to, installation of new disc pads/brake linings, hold-down hardware, wheel cylinders and grease seals, reconditioning calipers, bearings repacked and resurfacing of drums/rotors if applicable. Customer abuse or neglect may void warranty.


ALIGNMENT SERVICE


Tire Factory complete alignment service includes setting caster-camber and toe-in to individual specifications. Alignment service is warranted for six months or 6,000 miles, whichever occurs first. During this time Tire Factory will re-align your vehicle to specifications at no charge. Alignment parts sold and installed by Tire Factory are warranted for a period of 12 months. Parts that fail due to defects in materials or workmanship and show no signs of service neglect or abuse will be replaced absolutely free of charge. Misalignment or damage caused by abuse or collision is excluded. Commercial application does not apply.


SHOCK ABSORBER/STRUT SERVICE CONTRACT


Shock absorbers and struts are subject to manufacturer's warranty. Tire Factory will replace lifetime warranty shock absorbers or struts which fail on the vehicle to which they were originally installed free of charge (excluding labor) if the failure is due to defects in material or workmanship. This warranty will be upheld for the life of the shock absorber/strut purchased, to the original purchaser.


BATTERY LIMITED WARRANTY


FIRST YEAR FREE BATTERY REPLACEMENT


If your Tire Factory battery should fail any time within its first year (in the same vehicle), we will replace it absolutely FREE (excluding labor).


FREE SERVICE CHECK


Battery checked any time upon your request at any of our locations.


FREE BATTERY CHARGE


Battery charged free during warranty period.


PRO-RATED REPLACEMENT


Should your Tire Factory battery fail after the 12 month free replacement period and within the specified months of warranty (40-50-60-72) following the date of purchase (in the same vehicle), we will sell you a battery using the current price pro-rated by the months remaining in the warranty period.


THE FOLLOWING ARE NOT COVERED BY THIS BATTERY WARRANTY


1. Batteries that fail due to mechanical or electrical problems.
2. Non-commercial batteries installed in vehicles used commercially or batteries reinstalled in another vehicle.

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